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JustDial Odoo Integration

Connect JustDial to Odoo CRM and automatically create leads from JustDial enquiries through your own unique webhook URL.

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Preview thumbnail for the JustDial Odoo connection demo video, showing JustDial selected in the Connect popup Play video

How JustDial Enquiries Come Into Odoo

JustDial sends each enquiry to your unique webhook URL, and CRM Markethub
creates it as a lead in Odoo CRM, assigned to your JustDial sales team.

1
JustDial

Enquiry is sent to your webhook

2
CRM Markethub

Lead is received and mapped

3
Odoo CRM

Lead record is created

JustDial delivers leads through a webhook, so they reach Odoo as soon as JustDial sends them. No API key or scheduled sync is needed on your side.

Once the first enquiry arrives, the sales team status changes to "Connected" and every new enquiry is created as an Odoo CRM lead and assigned to the connected sales team and its salesperson.

Odoo CRM Connect popup with JustDial selected among available MarketHub platforms

How to Set Up



1
Connect JustDial

Go to CRM, click Connect, then select JustDial. Review the sales team name and salesperson, then save. The sales team gets its own unique webhook URL.

2
Copy your webhook URL

Open the Credentials tab of the sales team and copy the Webhook URL. Share it only with JustDial.

3
Send the email template to JustDial

Open the Email Template tab, copy the ready-made email with your webhook URL already filled in, and send it to the JustDial team asking them to forward your leads to that URL.

4
JustDial activates the webhook

JustDial configures your webhook URL on their side and starts pushing your enquiries to Odoo.

5
Receive your first lead

When the first enquiry arrives, the status changes to Connected and the lead appears in Odoo CRM. Use the Leads button on the sales team to open all JustDial leads.

Odoo CRM Credentials tab showing JustDial Email Template and Copy options Odoo CRM JustDial Sales Team showing disconnected-to-connected status and one lead received

Feature Details

What the JustDial integration does, and what it doesn't. Click a section to expand.

What it does
  • Receives leads through a webhook as soon as JustDial sends them.
  • Gives every JustDial sales team its own unique webhook URL, which you can copy from the Credentials tab.
  • Shows a Connected or Disconnected status on the Sales Team record, switching to Connected when JustDial's first enquiry arrives.
  • Rejects requests sent to a webhook URL that doesn't match a JustDial sales team.
What it doesn't do
  • No API key or scheduled sync; JustDial works through the webhook only.
  • Doesn't set up the Webhook URL inside JustDial for you; you send the email template and JustDial configures it.
  • Has no manual Connect / Disconnect button; the status updates automatically when enquiries arrive.

What it does
  • Creates a new Odoo CRM lead for every JustDial enquiry, with the contact name, email, phone, company, area, city, PIN code and state filled in.
  • Uses the mobile number as the lead phone, and falls back to the landline number when no mobile is sent.
  • Adds a detailed description with the inquiry ID, time, type, category, sender, location, branch and reference details.
  • Stores the JustDial lead ID as the lead reference.
  • Assigns incoming leads to the connected Sales Team and its salesperson, with JustDial set as the source and medium.
  • Skips duplicates, so the same JustDial enquiry is never created twice on a sales team.
What it doesn't do
  • One-way only: receives leads from JustDial, never pushes data back.
  • Doesn't update an existing lead if JustDial sends the same enquiry again.
  • Doesn't map the country, because JustDial doesn't send one.

What it does
  • Shows a Leads button on the Sales Team to open every lead received from JustDial.
  • Converts the enquiry time from India time to the timezone of the user who connected JustDial, in the lead description.
  • Provides a ready-to-send email template with your webhook URL, name and mobile number for JustDial.
What it doesn't do
  • Doesn't fetch old leads; only enquiries sent by JustDial after the webhook is active are created.
  • Has no Fetch Leads option or date-range import for JustDial.

Frequently Asked Questions

JustDial sends each enquiry to your unique webhook URL, and it is created as a lead in Odoo CRM and assigned to your JustDial sales team.

No. The JustDial integration works through a webhook only. Copy the Webhook URL from the Credentials tab and send it to JustDial using the ready-made email template.

No. Only enquiries that JustDial sends to your webhook after it is activated are created in Odoo CRM. Old leads are not fetched.

The sales team status changes from Disconnected to Connected when the first enquiry reaches Odoo, and the Leads button shows how many leads you have received.

The duplicate is skipped. Each enquiry is matched by its JustDial lead ID, so it is created only once, and the existing lead is not changed.

Ready to connect JustDial to Odoo?

Bring JustDial enquiries into Odoo CRM automatically with your own webhook URL and a ready-to-send email template.

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